Privacy Policy

Effective Date: 2/5/2025

BS Design ("Company," "we," "us," or "our") operates benswanzey.com (the "Website"). This Privacy Policy describes how we collect, use, and protect the information you provide to us.

1. Information We Collect

We collect information in two ways:

• Automatically: When users visit our website, our third-party analytics tools (Google Analytics, PostHog, Facebook Pixel) may collect non-personal data such as IP addresses, browser type, and cookies.
• Voluntarily: When users fill out a Contact Us form, they consent to providing their name and phone number. When users fill out the Start a Project form, they consent to providing their name, phone number, and email.

By submitting any form, users consent to being contacted by us via phone, text message, or email. Standard carrier costs may apply.

2. How We Use Your Information

We use collected data for the following purposes:

• To respond to inquiries and provide customer support
• To process transactions via Stripe
• For marketing purposes (if opted-in)
• To improve our website and services through analytics

3. Third-Party Services

We use the following third-party services:

• Payment Processing: Stripe
• Analytics & Tracking: Google Analytics, PostHog, Facebook Pixel

We do not sell or share your personal data with third parties for advertising purposes. However, data may be stored within our third-party analytics and CRM tools.

4. User Rights & Choices

• Data Deletion Requests: You may request data deletion by emailing hi@benswanzey.com with the subject line "Data Deletion Request." We will provide a deletion timeline and take reasonable steps to fulfill your request.
• Marketing Communications: You may unsubscribe from marketing emails by clicking the unsubscribe link in any marketing email.
• Text & Phone Opt-Out: You can opt out of text messages by replying STOP. Phone calls will cease upon written request via text or email.

5. Security Measures

We take reasonable steps to protect your data, including:

• Two-factor authentication (2FA)
• Encryption of data stored by our third-party services

6. Policy Updates

We reserve the right to update this Privacy Policy at any time, without prior notice. Your continued use of the Website constitutes acceptance of the revised policy.

7. Contact Information

For privacy-related inquiries, please contact:

Ben Swanzey at hi@benswanzey.com with the subject line "Privacy Concerns."